Admissions Liaison
Spectrum Health Systems
Spectrum Health Systems
Westborough, MA 01581
United States
Position Type:
Administrator
Setting:
Residential / Inpatient
Population Served:
Adults
Education Level:
High School Diploma or Equivalent
Hours
Full time
Location: New England Recovery Center Detox - Westborough, MA
Schedule: Tuesday-Saturday, 7:00am-3:30pm
Pay rate: $20.50/hour
Benefits:
- Health, dental, vision insurance
- Paid time off
- Tuition reimbursement
- 401k with company contribution
- Discounts on wide array of services/entertainment
Qualification:
- Bachelor's degree preferred, HS Diploma/GED required.
- Two years experience in substance abuse or mental health field preferred
- Experience in a sales or marketing role preferred
- Working knowledge of computer programs such as Microsoft Word and Excel preferred
- Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
The Admissions Liaison is responsible for:
- Maintaining the highest level of customer service and hospitality by being the first point of contact for all incoming inquiries and requests for services.
- Working with the appropriate clinical, nursing, and medical staff to ensure all admissions meet clinical and ASAM Patient Placement Criteria for admission.
- Working closely with the marketing, alumni, and clinical department to ensure continuous feedback on call quality, outbound referrals, and discharging clients.