Many direct service providers who find themselves in management and supervisory roles want to know how to best support their staff. Often in these managerial/administration roles, there are many hats to be worn and many directions to be going at once. It can be a challenge to figure out how to best support individual staff and teams, while managing understaffed programs and balancing managerial responsibilities. This workshop will discuss more nuanced areas of staff support and also offer some practical tips and suggestions for consideration. The intended audience for this workshop is program managers, anyone who is supervising direct service staff and other adjacent administrative roles.
After this training you will be able to: