SUD Care Continuum ECHO®: Reframing 'Difficult' Patient Interactions in SUD Care

Event description
Funded by BSAS
Yes
Introductory level
Yes
Event format
Training (skill building)

Virtual meeting

Via Zoom

Description

As part of the twice-monthly SUD Care Continuum ECHO® series, Kristin Wason, MSN, AGPCNP-BC, CARN, will identify stigmatizing or biasing language in the medical record and explain how it can perpetuate clinical error, inequitable care, and negative clinician attitudes, and apply person-centered documentation strategies that communicate relevant information while minimizing bias. She will also use practical communication and de-escalation techniques to improve therapeutic relationships and reduce conflict during challenging encounters The didactic will be followed by a de-identified patient case presentation from an ECHO® participant and recommendations from the panel of experts and attendees.

The Substance Use Disorder Care Continuum ECHO® (SUD Care Continuum ECHO®) series offers training and support in addiction treatment, with a focus on supporting front line addiction treatment workforce. This includes health providers in Acute Treatment Services (ATS), Crisis Stabilization Services (CSS), Transitional Support Services (TSS), Opioid Treatment Programs (OTP), long-term residential program, sober and recovery homes, primary care, and psychiatry. This free, case-based tele-mentoring program is designed to increase the capacity of health care providers to implement high-quality and evidence-based addiction treatment.

Intended audience

Providers, nurses, social workers, psychologists, peer supports, other clinical staff, and non-clinicians.

Speakers

Kristin Wason, MSN, AGPCNP-BC, CARN

Kristin Wason is an Assistant Professor of Medicine at Boston University's Chobanian and Avedisian School of Medicine, and a Nurse Practitioner at Boston Medical Center where she additionally serves as the Director of the Grayken Addiction Nurse Fellowship Program.

Objectives

Following this training, participants will have the knowledge to:

  1. Identify stigmatizing or biasing language in the medical record and explain how it can perpetuate clinical error, inequitable care, and negative clinician attitudes.
  2. Apply person-centered documentation strategies that communicate relevant information while minimizing bias 
  3. Use practical communication and de-escalation techniques to improve therapeutic relationships and reduce conflict during challenging encounters.

Sponsored by

Massachusetts Department of Public Health, Bureau of Substance Addiction Services (DPH/BSAS)

Accreditation information

Please read the Accreditation Information section of the training registration page for accreditation details and to learn about the requirements for receiving credit or a certificate of completion.

Audience
Providers, nurses, social workers, psychologists, peer supports, other clinical staff, and non-clinicians.
Credential(s) Type of Continuing Education Credit (optional) Number of credits/hours/units etc. offered
Visit registration page for details
Visit registration page for details
Visit registration page for details
Details
Presenter
Kristin Wason, MSN, AGPCNP-BC, CARN
Event date
to
Attendance mode
Online
Cost
Free
Contact
Organization
Boston Medical Center Grayken Center for Addiction Training & Technical Assistance
Email