Who Should Enroll? Nurses, Social Workers, Medical Assistants--anyone who works or would like to work in the expanding field of Patient Care Management.
Intended Learning Outcomes: To develop general skills at engaging patients, promoting their activation to improve their own health, and general medical and behavioral health skills to be able to connect them to appropriate services, to address questions, to teach healthy living and support treatment plans.
Format: Live online program, 10 Wednesday workshops from 2:30 - 5:00 PM Eastern Standard Time with didactic and interactive training; participants can access program documentations, notes and session recordings via password-protected web portal.
Faculty: Integrated Care Management is collaboratively taught by a faculty drawn primarily from UMass Memorial integrated health care sites. Course Director, Alexa Connell, PhD is a clinical psychologist who sees patients in an active Primary Care practice at UMass Memorial.
Background: Care management is a crucial part of the Patient-Centered Medical Home (PCMH). It is the role that can change a passive health system that waits for the client/patient to be involved into an active and engaging health system. When the system is more engaging, patients are more likely to be engaged to improve their health. Care Management is central to the success of the PCMH. Care Management can be targeted at people coping with chronic illnesses that put their health and/or social functioning at risk. Chronic illnesses are sometimes defined as "physical" like diabetes, or "mental" like schizophrenia and substance abuse, but for the purposes of this definition, we will call them all "chronic illnesses". Expertise in both the care management tasks of the healthcare world and the mental health world is necessary to do the job. In practice, Care Management, the active outreach to engage patients/clients and help them use services, is particularly applicable in situations where the engagement between the person and the health system is likely to fail: transitions of care, barriers to access, poor fit between the person’s social skills or medical understanding and the level of either required to maintain health or to access care.
Schedule:
Session 1 - September 23, 2015
Session 2 - September 30, 2015
Session 3 - October 7, 2015
Session 4 - October 14, 2015
Session 5 - October 21, 2015
Session 6 - October 28, 2015
Session 7 - November 4, 2015
Session 8 - November 18, 2015
Session 9 - December 2, 2015
Session 10 - December 9, 2015
Registration closes September 4th, 2015
